If you’ve lain awake nights wondering if you pay too much for your organization’s IT support services, we can help put your mind at ease. We suspect that you probably compared the various IT support packages on the market and the various prices they charge for their services. You will give yourself a headache trying to decipher the features of the various IT support packages against the services you need. And don’t even get us started on the costs that range are all across the boards. Well, we have a better way to help you dig yourself out of the proverbial hole.
Analyze your organization’s IT needs and your current expenses for IT and compare that to the low monthly cost to hire managed IT support services. We bet that managed IT support services will not only reduce your IT expenses, it will remove a lot of your compliance headaches as well.
Are You Paying the Going Rate for IT Support Services?
This is a good question but you are looking at the wrong things. Instead of looking at the “going rate” for all the IT support services packages out there, we suggest you look at the following factors. They should help you determine if your nut for IT support services is too large.
- Reduce the number of employees that provide IT support services. One of the most expensive items on your list is the number of employees on your payroll. Not only do you have the direct cost of salary but you also have to accommodate employee benefits packages as well. If you reduce the number of employees you need to keep on the payroll for IT support purposes, you can reduce your costs significantly.
- Reduce the number of supported end-user devices in IT support services. This is the number of hardware components you must buy, maintain, and repair/replace/update. They take the form of desktops, notebooks, tablets, and other mobile devices assigned to each employee working in IT support services. Just as we suggested reducing the number of your IT employees, if you can reduce the number of end-users that support your IT function and, therefore, the number of devices dedicated to that department, you will save money.
- Reduce the number of supported on-premise servers and off-premise servers. Changes in your IT personnel may not result fewer computers that provide access to your network and take up space on-premises. However, if you are looking at upgrading to acquire additional servers, or if your IT department currently leases off-premises servers that your IT employees use to conduct IT management, moving to managed IT services will save you the upgrade. In addition, the low monthly service cost for your organization’s managed IT services covers the off-premises servers.
- The number of applications in use on supported end-user devices and servers grows each year. When you move to managed IT support services, the necessity to house applications that coordinate IT functions, tasks, and activities (including keeping them updated and patched) moves from your organization to the managed IT service. This not only saves you the expense of staff and the applications, it also saves the IT staff you retain time they can put to better use responding to your organization’s needs.
- Traditional office space. When you move your IT support to a managed service, you may find that you freed up enough space to put off the move to a bigger office building, or to cancel renovating your existing structure. You now have virtual office that you buy from your managed IT service. You have joined the growing ranks of many businesses that use remote workers.
Reducing the Cost of Your IT Services with Managed IT Services
The managed services pricing model gives you everything you need at an efficient, low — and flat — monthly price. You give up the headache of determining which items come with your IT support services package and those items that do not. The managed IT services pricing model is simple. It looks at the number of workstations you require and then provides everything you need to maintain your IT infrastructure (hardware, software, network services) and daily tech support. It also provides network security which seems more complicated and the attacks more sophisticated every day. Managed IT services follows your IT strategy as well. Your managed IT services grow with your business but the managed IT pricing is always determined under a price efficient model. Let’s take a quick look at a few of the managed IT services provided:
- Infrastructure Administration. Managed IT services’ infrastructure administration focuses on the execution, use, and maintenance of your telecom and data systems.
- Technology Management means making sure software patches are up-to-date, anti-spyware, anti-malware and spam control is in place. It also entails keeping desktop/laptop computers in as effective operation as possible, managing document control and retrieval, managing email, voice services and backing up data in case disaster recovery becomes necessary.
- Technology Consulting provides regular network checkups, strategy and budget planning.
- Data Back Ups. With automatic data backups, you no longer have to worry about whether one of your staff forgot to change the CD.
- Network Administration means 24/7 monitoring with a dedicated network administrator, using technology checklists and best practices in the industry, that all culminates in a report to you.
- Security means you no longer have to worry about threat assessments, or the latest IT hacker, or how you can protect your data from malware.
- Disaster Recovery Plan means you can trust your managed IT services to have you up and running in short order should a hacker compromise your system while on their watch.
So, stop worrying whether you are paying too much for your IT services. Simply compare what you have now with what you can get from the TVG Consulting Managed IT Services plan combined with our fully certified dedicated account technicians and you will find that there is no comparison needed.
If you’d like to learn more about managed IT services and how it will benefit your business IT needs, download our free Business Guide to Managed IT Services to get started.