New Technology

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner […]

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without […]

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and […]

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires […]