As a manufacturing company, you have information coming from multiple sources, including critical logistical data. To properly manage your day-to-day business activities, you need to quickly and easily access the data it generates and knows that this data is secure, as well as accurate. An Enterprise Resource Planning (ERP) application and IT managed services can help you do just that if you understand their capabilities and the importance of implementing a layered security approach.
Choosing to shift your the management of your IT to managed services in Los Angeles is the equivilant to getting an entire 747-jumbo jet but only paying for the ticket to ride it. In the latter case, the provider—the airline—has the responsibility for maintenance, safety, and passenger comfort. The passenger enjoys all the benefits, but only uses one seat for a restricted time and distance.
MSPs are great.
And a lot of companies are using them.
But, are you asking yourself, "What is an MSP? And, where do I get one?"
When you look at a managed services provider (MSP), you're getting a team of IT experts to oversee computing systems. For example, TVG Consulting are experts in Linux systems management, and we provide defined services to your company while your technology officers maintain the overall accountability for enterprise business systems.
Quick: When was the last time you had an IT system failure?
If you didn't hesitate to answer that question, chances are you've experienced a few too many downtimes with your network. But, wouldn't it be great if you didn't have to worry about your network downtime or day-to-day IT operations?
But, what about tech support? Or, data and security? Good questions.
You can get it all with managed services. Now, you may be asking yourself, "what is managed services?" and that's why I'm here to help. It's important for business owners to understand the answer in the context of their organization. As a Managed Service Provider, TVG Consulting coordinates IT operations for our clients across a range of environments.
Regardless of the size of your business, if you are looking at managed IT services, you want to feel confident that you are getting the best value, especially if you have been presented with a price that seems too good to be true.
The common concern I hear consistently when I speak with CFOs and business owners is "If our IT cost is so amazingly low, are there holes in our IT services? Is anything missing?". This is an important question to answer, and any managed services provider (MSP) dedicated to your company's success will be able to answer it directly.
However, the answer as to the value you're actually getting based on what you're spending is provided in writing in the managed services agreement provided by the MSP before you sign on the dotted line.
Are your IT support services costing you more than they should? When it isn’t practical to staff an in-house IT team or your existing IT team is over extended with larger projects, IT services that are based on a break fix arrangement may seem like a good option. This is a trap that many companies fall into when looking for ways to manage IT resources. When an IT technician gets paid based on the failure of your system, they don’t always have your best interest at heart.
It is important to be proactive and not reactive in managing your network. This last year in tech was writhe with the unimaginable – everything from the first ransomware Mac virus to over 500 million accounts being stolen from Yahoo, and then there was the fast food chain Wendy's Point of Sale security breach.
It is more clear now than ever that network security, data backup and disaster recovery, and network monitoring are of the utmost importance for your business.
Here are a couple stats that shed more light on this...
Far too often we hear in the news about yet another data security breach. When IT systems experience a failure, important data is exposed, identities are compromised and the stolen information is bought and sold in the darkest reaches of the Internet.
For the company at the center of this breach the damage will leave a lasting mark for most organizations, and the road to recovery from a security failure can be long and complicated. These security breaches are oftentimes so impactful they lead small businesses to file for bankruptcy!
In today's competitive business environment it is important to ensure that your critical IT systems are readily available to support core business functions. This requires knowledgeable and skilled professionals armed with the latest tools and information.
But what does a company do when employing an in-house IT staff is not practical? Should you just take your chances and neglect your network? What are the most reliable, efficient, and cost-effective network monitoring options for you to consider? Could managed services and cloud-based networking services offer the best solution?
More and more companies are relying on their IT infrastructure to run their business, save money, streamline processes, and increase profitability. The threats of cyber attacks or security breaches have been steadily increasing which forces businesses to evaluate their existing security measures including the methodology used by their IT business partners.
Businesses in all industries and of all sizes are learning the importance of having IT support services. Many find value in outsourcing these processes, by leveraging the experience, expertise, and knowledge of third party vendors. Because of this, the market has grown dense with competing providers. There are several key elements your company should consider when choosing Managed IT Services, whether in-house or outsourced.
If you're using an outside IT service that charges by the hour and you're not happy with the results, it's time to look at other solutions. Managed IT services that offer a flat rate may be better for your budget. Here are the benefits of flat fee versus hourly IT rates.
IT services are quickly gaining traction in the business world and it's easy to see why. With fully automated service management that focuses on customer needs and practical IT applications, it's a stress-free, intuitive system that continually works to improve your daily business operations. Designed to cut back on costs while helping you mold a faster, more efficient business, managed IT services offer an array of beneficial solutions catered to some of the most common IT problems.
If you've lain awake nights wondering if you pay too much for your organization's IT support services, we can help put your mind at ease. We suspect that you probably compared the various IT support packages on the market and the various prices they charge for their services. You will give yourself a headache trying to decipher the features of the various IT support packages against the services you need. And don't even get us started on the costs that range are all across the boards. Well, we have a better way to help you dig yourself out of the proverbial hole.
These days, technology changes so quickly just keeping up with it is a full-time job, let alone figuring out how to actually apply it to your business in an organized, strategic and profitable way while maintaining the best uses of your current systems and keeping your network functioning efficiently and securely. That requires technology management, and it's an increasingly important task. So, just what is technology management?
There is nothing more frustrating than having to solve network problem after network problem. You may find that you are being more reactive than proactive when it comes to dealing with IT issues. This results in spending more money and losing a significant amount of productivity. Network monitoring services are available to overcome the reactive approach you are currently taking. Additionally, managed IT services will allow you to take advantage of not only network monitoring but also various other services that can help you as well, providing a complete cost-effective solution.
When you have a business, your goal is to make money. As such, you want to find the most cost-effective way to have reliable and proactive IT management over your business. Through the use of managed services, you have the ability to save money and increase cash flow. You can resolve unnecessary losses and expenditures and not have to incur the expense of hiring full-time employees to deal with the IT aspects of your business.
Relying on a system network without some guidance is essentially playing a business version of Russian Roulette. You can hope for the best and assume you won't have lags or sudden crashes. Maybe you've had luck with this for a while, but there's a first time for everything.
When it comes to IT services, you may not be having your current needs met. In fact, you may be constantly frustrated because of network problems. You don't have the dedicated tech support on premises, and you are getting the least experienced technicians sent out when you call for an issue. Managed IT support services can be the solution to ease your pain.
As an office manager, you've probably had your share of dealing with complex billing matters related to IT services. If you already have an IT staff on your payroll, you may use other IT services on occasion to deal with technical emergencies or upgrades. Otherwise known as the break fix IT service model, these technicians are a reactionary source because they respond when you call them to handle an already elevated, and sometimes very stressful, IT problem or you discover an upgrade is necessary.
This type of IT support service option also doesn't provide any way to maintain a monthly budget because break fix technicians don't work for cheap and charge a substantial fee per hour--and don't always provide a guaranteed project fee because of it. Most likely, you have multiple hourly technicians at different companies based on their specialization of services, which is only adding to this frustrationbecause you have multiple invoices with surprise charges. You're losing time to focus on the business itself, your employees are not as productive due to down times and accounting is not happy either.
Things can easily get out of control in a company without proper guidance on managing technology. You likely know this from past experience if a lot of your IT infrastructure either shut down or went awry due to no one being available to keep an eye on potential threats. This likely brought substantial unplanned downtime that crippled your business in the past, if not closing down.
Managed IT Services is a great option for many companies. However, it's often fear that stands in the way more than anything else. Fear of losing control; fear of being responsible for a bad decision; fear of being less important to the company. We're offering you some good insights into these fears, and how they relate to outsourcing managed IT services for your business.
The concepts behind managed IT services have evolved considerably over the last decade, though the true reasons for having it have never been more essential. As the business world continues to become more complex due to increasing customer demands and technology dependence, you can't manage everything on your own. Even if you already have an in-house IT staff, they're perhaps being overworked, or not being used enough.
Managed Services has long come in many forms, but now it's better defined on what it offers. In the older days of IT technology, IT management usually meant on-site technicians who basically worked on a break-fix system. When something went wrong, it sometimes meant having to take over all the office computers for hours to get the problem resolved.
In 2013 the cyber-security community was caught off-guard as the now infamous CryptoLocker virus rapidly spread throughout the world via phishing attacks and so-called "drive-by downloads."
Colloquially known as "ransomware," viruses of this type encrypt a user's files and then demand payment in an anonymous digital currency such as Bitcoin in exchange for returning access to the user.
When you contract for IT managed services, your expectation is that it will improve things at your company. As time goes on you build what you feel is an arsenal of providers covering all your bases, but what has also been built is a complicated web of internal management issues and stress that is doing exactly the opposite of what you set out to do.
To run a business at a competitive level today, you need three essential IT services for business growth. If you haven't thought about these lately, you may soon start feeling the pinch from your competitors. To stay one step ahead, it requires the best technology and means to communicate. For the latter, this means properly linking with customers as well as your employees.
Most companies have already discovered that partnering with a managed service provider (MSP) can save them a lot of money, but those savings are not guaranteed. That’s because not all MSPs are the same -- the services they provide and the fees they charge for them can be vastly different.
The managed services methodology has been around for several years now, which has given many IT providers time to develop more sophisticated pricing...but some still abide by the old "nickel-and-dime" rule.
Here's how you can avoid hidden charges when engaging in a managed services agreement.
Navigating the world of technology can be frustrating (as well as expensive) if you do not make the right decision on which company to best manage your IT infrastructure. Of equal importance is the type of management method you adopt.
There are many benefits in choosing a company with a fixed fee price structures, and those reasons will be detailed further here.