You are a Business Owner | Executive
I need to know...
1. That I am not getting a
Computer Guy but a Company?
2. That my IT system are being maintained and are going to be up and running when i come to work?
3. That your servcies can fit within my budget?
4. Hhiring you, not only can save me money, but make me money?
5. That me, and my staff, will be responded to immediately with their urget needs?
6. That we won't be being charged for every little request?
7. That my data is secure, backed up and available incase of a disaster?
You are a IT Administrator | CIO
How can I...
1. Get additional support for my users when I am overwhelmed?
2. Make sure that you will help me and not take my job?
3. Get an assurance that you will watch my network 24/7 and respond?
4. Get help with large migrations?
5. Get help with large networking needs?(Cisco)
6. That when my users call, your team will follow our rules on how to support?
7. Help me justify to my management that you are a good investment?
“I needed to have a consultant come in and explain everything to me, because our job was a big one. We we’re implementing a new CLIENT software. His quote was great. He even gave us free support to make sure everything was running. His friendly attitude and experience made this an enjoyable relationship.”
Weon Moon, General Manager
Oxford Hotel
"We trust all of our computer needs to TVG. They are professional, competent, and quick to respond. Everything is always explained in language even we can understand. Thanks for all you do for our company - you guys are the best!"
General Partner
Law Firm / Business Manager
Why Should you hire TVG? | From CEODear Colleague,
Thank you for taking the time to read this. My name is Garett Chipman and I started TVG because small and medium sized businesses do not need to spend $40,000+ a year for a "decent" IT administrator, to "help" reduce and eliminate their IT network "pains" for your SMB with 10-250 users!
When I was the CTO for a Large entertainment company, I noticed that a majority of time that my IT staff was working on was - paperwork. Not actual technical support work. 25% Techsupport/ 75% corporate paperwork.
So, why does the small business owner have to pay for this?
You don't.
Enough is Enough already.
I just want our systems to work.
I don't want to hear about computer problems anymore!
It just amazes me how unreliable and arrogant some computer IT companies are.
When you call them for help, you end up always talking to their voice mail. There is no "office". Then when you finally get them on the phone, hours later, they make you waitlong, hours, even days -- before they can actually come out to see you.
Even at that, a lot of them are late, never really explain what they are doing, and as a final insult, bill you for work that you are not satisfied with!
Are you tired of an unreliable network?
Are your IT bills too high?
Is your current IT company never available?
I think it’s about time someone finally got it right. That’s why we decided to start a "OnGuard IT Solutions" and commit ourselves to delivering fast, 24/7 management of your network, constant optimization of your desktops and servers, data backup of your systems, an English speaking Helpdesk with immediate user support, which boils down to affordable computer network support for businesses from technicians who really know what they are doing.
We allow you to focus on your sales and growing your company vs the wasteful month spending of your failing IT systems.
Although I don’t think this is an amazing concept, it still surprises me how many companies don’t get it right.
After all, you and I know that there are plenty of computer consulting firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or to companies overseas.
We’ve been servicing customers in Souther California, New York, and Florida for over 5 years and ALL of our technicians are Microsoft Partners that have expertise in every area of networking.
When you hire us for ANY project, not only can you expect it to be done right, but you can expect it to be done on time and on budget.
If you are a new customer to us, I’d like to invite you to sign up for a FREE Problem Prevention Network Audit where one of our senior technicians will come on site and perform a performance and security assessment to pinpoint any vulnerabilities to viruses, hackers, data loss, or spyware and to show you how you can get better performance, speed, reliability, and LIFE out of your existing computer network.
Click here to learn more. We offer this service as a gift to all prospective customers so they can get to know us better without any cost or risk on their part.
Why not try us out?
I think you will like what we can do for you and your company.
We worry about your network and computers, so you don't have to.
Thank you and call now for your FREE AUDIT and Report.
Sincerely,
Garett Chipman
Chief Executive Officer
TVG Consulting
818-579-7370 x 205
"Ensuring network stability and reliability"
8/8/09 - Thank you for your patience during our remodeling.
Office 818-579-7370
Email Info@tvgconsulting.com
TVG has just been named one of the Top 250 Managed Services Provide in North America.(www.mspmentor.net)
TVG is a Sponsor of the MERCY HOUSE Annual Golf Tournament. Offering gifts and prizes.
PALATE food and Wine signs up with TVG for their Managed Services.
TVG Signs up with Tech US as a dedicate resource for CISCO services. This will allow TVG to offer world class Cisco Support and reliablity. Additionally, allows TVG to now offer Hosting enterprise solutions, 20+ servers in, virtual environments.
_____________________________________________________
F.A.Q.
So What exactly do you do?
Our TAG line says essentially what we do:
We function as your business partner to provide top-of-the-line services without the cost of full-time IT employees
We eliminate all headaches and fears of IT not functioning propertly, and allow your and your staff to work interruption free.
How can you do all that your saying, for $49 per month?
We systematically optimize your network.
We monitor your network 24/7.
We learn everything about your network and users.
We can anticipate issues that come up and resolve them sometimes sooner that you realize.
We have a team that "watches" your network, so we respond imeediately with company wide emergencies or say if User Sally needs help operating outlook or sending a large email.
How do I know that your doing everything that you say?
Depending on your schedule, we have week and monthly reporting that shows you what were doing for you, how much time we spend and how effificent we are in resolving your issues.
You get details charting of how your backups are doing, Antivirus updates, and network uptime so you can start to see that your network is really working the way it should.
Why don't we just hire someone full-time?
Hiring a fulltime employee used to be a good idea if they are a specialized individual. With today's networks and systems, 1 full-time person spends too much time on paperwork. The 2 biggest reasons why NOT to hire full time is: Paying Benefits and vacation time and having a TEAM to deal with your needs vs 1 person. A certified team of professionals can attack a problem, project or need alot more effectively than 1 person who can get overwhelemed with everyone coming at them.
Why don't we just hire someone part-time?
A part time person is essentially a break-fix. It breaks, TECH rushes out to fix it.
But the problem is: no preventative solutions are put in place
Can you calculate the amount of lost revenue, spent wages and total losses when waiting around for a TECH to come out to your location, learn what's going on, then try and figure it out?
We know everything about your network, all the time. IF something comes up, we call the vendors, we come right out,we do what is neccessary to resolve the issues ASAP.
What if we want to use something you don't support?
There are alot of products and services out there. Nobody can be a guru at every single product. What TVG does is a take a comprehensive approach to either learning that product, forming a solid relationship with that vendor, testing the product and then we cansite with you and say we have everything we need to support your product. If we need have a partner support a product, we will include that in our services.
Where do you cover? What are your hours?
We support all of Southern California. Additionally, we support New York, Florida with Remote support and on-site support when needed.
OPERATING HOURS: 9:00 am - 5:30 pm | m-f
Support Phone Number: 1-818-579-7370
Please
After hours support: 6:00pm - 9:00 am | m-f
Monitoring and alerting of clients issues: 24/7, 365 days
If anything happens to your network after hours, we take immediate action in trying to rectifying it at no charge on our OnGuard IT MSP plan.
