We handle all your IT issues.
You now have a full-time IT department without having to pay a single technition a full-time salary.
You get a team:
From support for your Networks to your servers, to muliple location support, to outlook issues, to printer jams and slow internet:
Flat cost, no extras, and we will resolve most issues 95% of the time without you even knowing about it.
Support includes:
* Unlimited FREE phone support
* Unlimited FREE remote support
* 24/7 real-time desktop/server monitoring
* 24/7 real-time remote access to your desktops and servers for quick response
* FREE access to Helpdesk system -
We provide Certified Technical knowledge in your business.
We speialize in your systems, software and hardware. It is our job to make sure you and your staff are allowing you to be profitable.
Helpdesk:
Microsoft Certified Engineers
US based Helpdesk
Networking:
Cisco CCNA engineers
Microsoft Certified Engineers
Security:
Firewall engineers/partners
Data Backup engineers/partners
We provide your company with systems up-time at a flat cost.
That is the bottom line.
We make sure your systems are up and running, your data is being backed up, and provide you with top Customer Service.
Calculated by how many desktops, Servers and networks, you will have a fast simple IT budgetthat is created for you.
We then show you the ROI with TVG and how you are saving money by using our services.
TVG Consulting is here to stay - for you!
I want to express to you that TVG is not going anywhere. This is what we do all day long. This is why we get referred. We make sure the client is secure, stable and has reliable systems.
What is a Business Partner in IT?
Why do I need that?
Business partners are partners that have the best interest in your success. Honestly, if you succeed and become more profitable, TVG looks good and you will reccomend us. It's a realtionship. Our goal and guarantee is to make sure you become more profitable by using us. If you don't, we are not doing our job.
How do I find the lateste news about TVG?
Newsletter / Tweets / Blog
Email Newsletter@tvgconsulting.com to join
Tweets: www.twitter.com/tvgtech
Blog: tvgtech.blogspot.com
Need Support Now? Click below
Please contact the helpdesk for immediate support. If you are not a client and need support, contact the helpdesk and they will instruct you on which application to use below:
Green or the Blue connection.
Ask the technician which level to use:
7 Things We Do Better
We challenge you to find another computer consulting firm in the Los Angeles and surrounding areas that would dare to make these promises:
- We’ll Respond Within 10-Minutes or Less for Emergency calls- Guaranteed-anytime. When you call us with a computer problem during normal business hours, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free.
- Lightning Fast Repairs. You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to our MSP service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician for a time that works for you.
- No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
- 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
- No Unpleasant Or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
- All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
- Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.